The resume has been the front door to every job for decades and it's failing both sides.

"A 10-minute conversation with an AI where a candidate can show who they are is a better front door than a keyword-stuffed résumé."

That's not us saying that. That's the CEO of Greenhouse — the platform powering hiring for over 7,500 companies.

And he followed it with something even more important:
"That's not going to come from layering AI on top of a broken process. It's going to come from building a better one."

The resume has been the front door to every job for decades. And it's failing both sides. Candidates stuff it with keywords to get past the ATS. Recruiters spend 7 seconds scanning it and still can't tell who's actually good. The best predictor of job performance has never been a one-page document, it's always been a conversation.

But the old way of having that conversation — scheduling phone screens one by one across 50 applicants over two weeks — doesn't scale. That's the gap AI was supposed to fill. And for a lot of companies, it hasn't.

The Greenhouse 2026 report found that 63% of candidates have now been through an AI interview. But 38% walked away from the process because the experience was bad. 70% weren't even told upfront it would be AI.

The first wave of AI interviews failed because it tried to automate the old process instead of building a better one.

At AceUnlock, we took the Greenhouse CEO's advice before he gave it. We didn't layer AI on top of a broken funnel. We replaced the broken part entirely.
Every candidate gets a real two-way conversation. Not a recording. Not a chatbot. A conversation that listens, follows up, and evaluates what they actually say and not what keywords they crammed onto a resume.

The front door to your company shouldn't be a document. It should be a conversation.

Here is the article for a full read:

https://www.staffingindustry.com/news/global-daily-news/candidates-have-some-trepidation-about-ai-in-hiring-poll-says